What support do you offer distributors & integrators?

Differences:

① vs Tripod: Faster (0.2-1.5s vs 2-3s), sleeker, better anti-tailgating (high-end areas)

② vs Full-height: Compact, more efficient, aesthetic (semi-attended areas)

③ vs Flap barriers/ Swing gate: Higher security, better detection, longer life.

Choose based on security, traffic and aesthetics.

Lead times for purchasers/integrators:

① Standard models: 5-10 working days

② Customized: 15-20 working days

③ Bulk (≥50 units): 20-30 working days.

We use DHL/FedEx/UPS, truck, train, sea freight with real-time tracking for global delivery.

Troubleshooting for installers/end-users:

① Not opening: Check authentication, network or obstacles; restart

② Unexpected alarm: Check sensor alignment or anti-tailgating trigger

③ Jamming: Clean track, check motor

④ Power failure: Use emergency release.

For serious faults (motor/circuit), contact our 24/7 after-sales support

Safety features:

① Infrared anti-pinch (6-12 sensor pairs stop/reverse barriers)

② Anti-collision mechanism (clutch retracts barriers on impact)

③ Emergency release (manual/automatic for power failure)

④ Illegal intrusion alarm (tailgating/crawling)

⑤ Indicator lights & audio alarm (green/red guidance, language optional)

⑥ Power-on self-test.

Safety is our top priority.

Our gates are highly compatible for integrators, supporting RS232/ RS485 and dry contact protocols, some special models supports TCP/IP (compatible with HID, Honeywell, etc.). Integration steps:

① Connect gate to access control system(access controller)

② Configure parameters via control panel

③ Test connection.

24/7 Remote technical support is available.