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Bolan - Leading Security Turnstile Gate Manufacturer & Supplier Since 2011

FAQs
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10. Ordering, Lead Time, Warranty & After-Sales
9. Customization, OEM & ODM
8. Traffic Flow, Accessibility & Applications
7. Durability, Environment & Maintenance
6. Safety, Emergency & Reliability
5. Wiring, Installation & Site Requirements
4. Access Control & System Integration
3. Security & Access Control
2. Product Selection & Comparison
1. Product Basics & Definitions
1
What IP rating is required for outdoor turnstile gates/boom barriers?

The required IP rating depends on the outdoor environment, exposure to rain and dust, and installation conditions. For general outdoor applications, IP54 or higher can provide basic protection against dust and water exposure. For heavy rain, dusty industrial sites, or other harsh environments, IP65 or higher is generally recommended.

For coastal or highly corrosive locations, IP protection should be considered together with material selection. 316 stainless steel is recommended for demanding salt-air environments, while 304 stainless steel can be suitable for standard outdoor conditions.

For boom barriers, the appropriate IP rating should also cover the drive unit and electrical components, not only the external structure.

BOLAN offers outdoor turnstile gates and boom barriers with IP54–IP65+ configurations, depending on the model and project requirements. The final IP rating should be selected based on the local climate, installation exposure, and required protection level.

2
How to choose turnstile material for coastal outdoor installation?

For coastal outdoor installations, 316 stainless steel is generally preferred because it offers better corrosion resistance in salty, humid environments.

304 stainless steel can be suitable for less exposed outdoor locations with lower corrosion risk.

Material selection should also consider salt spray, humidity, rain, temperature, and maintenance conditions. For demanding coastal environments, higher corrosion-resistant materials, suitable surface finishes, and appropriate IP-rated electrical protection can help improve long-term durability.

BOLAN can customize the stainless-steel grade, surface finish, and environmental protection according to the installation location and project requirements.

3
Are replacement parts easy to obtain, and how long is the lead time?

Yes. BOLAN provides replacement parts and technical support for its turnstile gates and vehicle access barriers, including key mechanical, electrical, and control components. Common parts can be supplied based on model and availability.

Lead time depends on the part type, quantity, customization, and stock status. Standard replacement parts are typically available faster, generally within one week, while customized or special-order components may require additional production time.

For faster service, customers can provide the turnstile model, part name or photo, and quantity so BOLAN can confirm availability and lead time.

4
How Durable Is a Typical Tripod Turnstile, and What’s Its Service Life?

A quality tripod turnstile is designed for long-term, high-frequency pedestrian access control. Its actual service life depends on the model, operating cycles, pedestrian traffic, installation environment, and maintenance.

For BOLAN heavy-duty electronic tripod turnstiles, such as the BLS-T301, BLS-T302 and BLS-T303, applicable models are designed for more than 5 million operating cycles under specified conditions. For example, the BLS-T302 uses a hydraulic shock-absorbing mechanism to support smooth and reliable operation.

However, a cycle rating should not be treated as a guaranteed service-life period. A tripod turnstile installed in a high-traffic factory, stadium or transportation facility will experience more wear than one installed in a low-traffic office.

To maximize service life, select the appropriate model for the expected traffic, use the correct material and IP protection for the environment, ensure proper installation, and perform regular maintenance.

For project specifications, BOLAN recommends checking the cycle rating and technical specifications of the specific tripod turnstile model rather than applying one service-life figure to all models.

5
Which Access Control Systems Are Compatible with Tripod Turnstiles?

BOLAN tripod turnstiles are compatible with a wide range of access control systems, including RFID card readers, QR code scanners, facial recognition terminals, fingerprint readers, NFC devices, and other electronic access control systems.

The turnstile can receive an access authorization signal from the connected access control system and automatically unlock the passage when a user is successfully authenticated. Depending on the model and controller configuration, integration can support interfaces such as RS232, RS485, TCP/IP, and dry contact.

For projects requiring centralized access management, tripod turnstiles can also be integrated with attendance systems, visitor management systems, building access control platforms, and other third-party solutions.

BOLAN supports OEM and ODM customization, allowing the access control configuration, reader installation, communication interface, and other requirements to be adapted to specific project needs.

For a specific project, confirm the required access control device and interface with BOLAN before ordering to ensure compatibility.

6
What Wiring Is Required for Electronic Tripod Turnstiles?

Electronic tripod turnstiles typically require power wiring, access control signal wiring, and communication wiring, depending on the model and project configuration.

For a BOLAN electronic tripod turnstile, the main connections generally include:

  • Power supply: AC power input for the turnstile controller and drive system.
  • Access control: Signal connections from RFID card readers, QR scanners, facial recognition terminals, fingerprint readers, or other access control devices.
  • Exit and control devices: Connections for push buttons, remote controls, fire alarm signals, or other authorized opening devices when required.
  • Communication: Depending on the controller, interfaces may include RS232, RS485, TCP/IP, or dry contact for integration with external systems.

The exact wiring configuration varies by tripod turnstile model, controller, access control system, and site requirements. BOLAN can provide the relevant wiring diagram and terminal information for the selected model.

For installation, follow the wiring diagram supplied with the specific BOLAN model and have electrical connections completed by qualified personnel.

7
What Is the Difference Between a Tripod Turnstile and a Speed Gate?

The main difference is their design, user experience, security level, and typical application. A tripod turnstile uses three rotating arms to control one-person-at-a-time passage, while a speed gate uses motorized glass or acrylic panels that open and close automatically.

Tripod turnstiles are typically compact, cost-effective, and suitable for offices, factories, schools, gyms, and other high-volume access points. They provide reliable pedestrian access control with a relatively small footprint.

Speed gates offer a more modern and premium access experience, with faster operation, wider lane options, and integrated sensor systems for tailgating detection. BOLAN speed gates can also support 900 mm or 1000 mm wide lanes for applications requiring easier accessibility.

Both types can integrate with RFID, QR code, facial recognition, fingerprint, NFC, and other access control systems.

The right choice depends on the required security level, traffic flow, available space, accessibility requirements, and project budget.

8
What Are Tripod Turnstiles Used For?

Tripod turnstiles are used to control and monitor pedestrian access at entrances and exits. They allow authorized users to pass through one at a time after successful authentication, helping organizations manage visitor flow and reduce unauthorized entry.

BOLAN tripod turnstiles are suitable for a variety of applications, including:

  • Office buildings and commercial facilities
  • Factories and industrial sites
  • Schools and universities
  • Gyms and fitness centers
  • Stadiums and public venues
  • Transportation facilities and staff entrances

Tripod turnstiles are commonly selected for their compact design, reliable operation, and cost-effective access control. They can be integrated with RFID card readers, QR code scanners, facial recognition terminals, fingerprint readers, NFC devices, and other access control systems, depending on the model and configuration.

BOLAN offers different tripod turnstile options for various traffic levels, installation environments, and project requirements.

The most suitable model depends on the expected pedestrian flow, security needs, available space, and required access control system.

9
What Throughput Capacity of Tripod Turnstiles Should I Consider for My Project?

Tripod turnstile throughput depends on the pedestrian flow, access control process, and operating conditions of the project. For planning purposes, a typical tripod turnstile lane can handle approximately 20–30 people per minute under normal conditions, although actual throughput may vary.

When determining the required number of lanes, consider:

  • Peak-hour pedestrian flow
  • Entry and exit direction
  • Authentication time
  • Available installation space
  • Whether entry and exit need separate lanes

For example, offices, factories, schools, and gyms with moderate traffic may require fewer lanes, while stadiums, transportation facilities, and other high-volume venues may need multiple lanes to reduce queues during peak periods.

BOLAN offers different tripod turnstile configurations and can help determine the appropriate number of lanes based on the project's peak pedestrian flow, access control method, and site conditions.

For accurate planning, BOLAN recommends sizing the system according to peak traffic rather than average daily traffic.

10
What Is the Difference Between Mechanical and Electronic Tripod Turnstiles?

The main difference is how the tripod turnstile operates and whether it requires electronic access control.

A mechanical tripod turnstile uses a manual mechanical mechanism to control passage. It does not require electrical power for basic operation and is suitable for applications where simple, reliable, and independent access control is required.

An electronic tripod turnstile uses a motorized or electrically controlled mechanism and can connect to access control systems such as RFID cards, QR codes, facial recognition, fingerprint readers, or NFC. It is suitable for offices, factories, schools, gyms, and other sites where entry authorization needs to be electronically managed.

Key differences include:

Feature Mechanical Tripod Electronic Tripod
Power required No for basic operation Yes
Access control integration Limited Supported
Automatic operation No Yes, depending on model
Best suited for Simple access control Managed access control

BOLAN offers both mechanical and electronic tripod turnstile solutions, allowing customers to select the configuration according to their access control requirements, site conditions, and budget.

11
How Does a Tripod Turnstile Prevent Tailgating and Unauthorized Entry?

A tripod turnstile helps prevent tailgating and unauthorized entry by controlling passage one person at a time and allowing access only after valid authentication.

When a user is authorized through an integrated RFID card reader, QR code scanner, facial recognition terminal, fingerprint reader, NFC device, or other access control system, the turnstile releases the mechanism for one passage. After the authorized person passes, the arms return to the locked position to prevent another person from following without authorization.

For applications requiring stronger anti-tailgating control, selected BOLAN electronic tripod turnstiles can use infrared sensors or people-counting technology to detect abnormal passage conditions and improve access monitoring.

Tripod turnstiles are suitable for offices, factories, schools, gyms, stadiums, and other controlled-access facilities where orderly pedestrian entry is required.

The actual level of tailgating protection depends on the turnstile model, sensor configuration, access control system, and site requirements.

12
What Happens to a Tripod Turnstile During a Power Failure?

A tripod turnstile's response to a power failure depends on its design and fail-safe configuration. Electronic tripod turnstiles can be configured to keep the passage locked or release the mechanism when power is interrupted.

For BOLAN electronic tripod turnstiles, the specific emergency behavior may include automatic arm release, free passage, or manual unlocking, depending on the model and project requirements. This allows the turnstile to be configured for different security and emergency access needs.

For facilities connected to a fire alarm or emergency control system, the turnstile can also be configured to respond to an emergency signal according to the project design.

The actual power-failure behavior depends on the turnstile model, controller, fail-safe configuration, and local safety requirements.

For project specifications, confirm the required power-failure and emergency-release mode with BOLAN before ordering.

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